Privacy Policy
Privacy, Cookies & California Rights
Last Updated: June 29, 2026
Privacy Policy
Automotive Sales Operating System, Inc. (“we,” “our,” “us”), an Idaho corporation, owned by Roberts & Associates L.L.C., operates AutomotiveSales.ai and respects your privacy. This Policy explains how we collect, use, disclose, and protect personal information when you use our websites, products, and services.
Information We Collect
Personal Information
- -Contact details (name, email, phone), company, role/title.
- -Billing information (handled by PCI‑compliant processors).
- -Communication preferences and account credentials.
Automatically Collected
- -Device data, IP address, browser, operating system.
- -Usage data (pages viewed, features used, timestamps).
- -Telecom metadata (to/from numbers, delivery status) and AI interaction logs.
- -Cookies and similar technologies for analytics and performance.
How We Use Your Information
- -Provide, secure, and improve the Services (including AI model tuning and QA using de-identified data)
- -Process payments and manage accounts
- -Send confirmations, reminders, service notices, and (with your consent) promotional messages
- -Detect, prevent, and investigate fraud, abuse, or violations of our Terms
- -Comply with legal obligations and enforce agreements
- -Where required by law, our legal basis includes consent, performance of a contract, legitimate interests, and compliance with legal obligations
Data Security
- -Encryption in transit and at rest where applicable
- -Access controls and least-privilege principles
- -System monitoring, logging, and regular security reviews
- -Administrative, technical, and physical safeguards
Your Rights
- -Access your personal information
- -Correct inaccurate data
- -Request deletion of your data
- -Request export or portability of your data
- -Object to or restrict certain processing
Data Sharing
- -Service Providers: Hosting, analytics, messaging, and payment vendors bound by confidentiality
- -Legal & Safety: Where required by law or necessary to protect rights or security
- -Business Transfers: In the event of merger, acquisition, or asset sale
- -We do not sell personal information
Data Retention
We retain personal information for as long as necessary to provide our services, fulfill legal obligations, resolve disputes, and enforce agreements. When data is no longer required, it is securely deleted or anonymized.
Platform Risk, AI, and Automation Disclaimer
By using AutomotiveSales.ai, you acknowledge and accept the following:
Third-Party Platform Responsibility
Integration with third-party services (such as Facebook, Instagram, or CRM platforms) is provided as a convenience. Any actions taken by those platforms-including content restrictions, account limitations, or suspensions-are governed by their own terms and are the responsibility of the user, not Automotive Sales Operating System, Inc..
Automation Risk
Automated posting, messaging, or interaction tools can be flagged as spam or policy violations by external platforms. You are responsible for ensuring that your use of automation complies with the terms of each platform. We are not liable for any account restriction, loss of access, or enforcement action resulting from automated use.
AI-Generated Content
AI responses, training materials, and suggested content are provided for educational and operational support. They are not guaranteed to be accurate, complete, or compliant with all regulatory or platform standards. You are responsible for reviewing and approving all AI-generated messages, listings, or materials before publishing.
Training and Educational Content
Training and coaching materials provided through the platform are for professional development and performance improvement. They do not constitute legal, compliance, or HR advice. Implementation should be adapted to your dealership's policies and local laws.
User Conduct
Users agree not to misuse automation or AI features for mass unsolicited messaging, scraping, or any behavior prohibited by third-party policies or law.
Limitation of Liability
Automotive Sales Operating System, Inc. is not responsible for loss, suspension, or blocking of any social media, CRM, or third-party account related to automated activity or content posting.
International Transfers
Your data may be transferred to and processed in countries other than your own, including the United States. We ensure such transfers comply with applicable data protection laws.
Marketing Communications
By providing your email or phone number, you consent to receive operational communications. You may opt in to receive promotional materials. You can unsubscribe or opt‑out at any time by clicking the unsubscribe link in emails or replying STOP to texts.
Children's Privacy
Our Services are not intended for anyone under 18. We do not knowingly collect information from minors. If you believe we have inadvertently collected such data, contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated "Last Updated" date. Continued use after changes constitutes acceptance.
Contact Us
Questions about this Privacy Policy? Email us at info@automotivesales.ai or write to Automotive Sales Operating System, Inc., 1120 S Rackham Way Ste 300, Meridian, ID 83642.
California Consumer Privacy Act (CCPA)
Your California Privacy Rights
If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).
Your Rights Under CCPA
- -Right to Know: You can request disclosure of the categories and specific pieces of personal information we have collected about you.
- -Right to Delete: You can request deletion of your personal information, subject to certain exceptions.
- -Right to Correct: You can request correction of inaccurate personal information.
- -Right to Opt-Out: You have the right to opt out of the “sale” or “sharing” of your personal information.
- -Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
Do Not Sell or Share My Personal Information
Automotive Sales Operating System, Inc. does not sell your personal information. We do not exchange personal information for monetary consideration. However, some sharing of data with third-party analytics and advertising partners may constitute a “sale” or “sharing” under CCPA's broad definitions.
To opt out of any such sharing:
- -Click “Decline” on our cookie consent banner to disable analytics and marketing cookies
- -Use the “Cookie Preferences” control in our footer to update your choices at any time
- -Contact us at info@automotivesales.ai with the subject “CCPA Opt-Out Request”
We will process your request within 15 business days as required by California law.
Categories of Personal Information Collected
In the past 12 months, we may have collected the following categories:
- -Identifiers (name, email, phone number, IP address)
- -Commercial information (products/services purchased or considered)
- -Internet/network activity (browsing history, interactions with our website)
- -Geolocation data (general location based on IP address)
- -Professional information (company name, job title)
- -Inferences (preferences, characteristics derived from other information)
How to Exercise Your Rights
To submit a request, email us at info@automotivesales.ai with “CCPA Request” in the subject line. Include your full name and the email address associated with your account. We may need to verify your identity before processing your request.