Car sales scripts.
Ready for a real conversation.

Hi [first name], yes, the [year make model] is available as of [time checked]. I'm [your name] at [dealership]. What would help you decide whether it's worth a look: the condition, equipment, or a walkaround video?

Hi [first name], I checked [specific question] on the [vehicle]. [Verified answer.] Here's [the photo, video, or detail] you asked for: [link]. Does that answer your question, or is there something else you'd like me to check?

Hi [first name], the current advertised price for the [vehicle] is [verified price]. I'll confirm the applicable fees and taxes with our team so you can review an itemized quote. Which ZIP code will you register it in?

Hi [first name], that [vehicle] has sold. I'm sorry the listing was still visible. If you're open to another option, what mattered most about this one: the budget, size, mileage, or a particular feature? I'll only send options that fit.

Would you like to see the [vehicle] in person? I can check [day/time option one] or [day/time option two]. If neither works, what time is easier for you? I'll confirm the vehicle and appointment before you head over.

Hi [first name], you're confirmed for [day, date] at [time and time zone] to see the [vehicle]. We're at [dealership address]. Ask for [contact name] when you arrive. Does that still work? If plans change, just reply here and we can find another time.

Hi [first name], we missed you for your visit today. Would another time work better, or have your plans changed? Either is fine. Let me know what works and I'll check the vehicle's availability before rescheduling.

1. Confirm the vehicle is in stock and available. 2. Match the year, make, model, trim, mileage, and stock reference to your inventory source. 3. Verify the price and explain applicable conditions using approved dealership wording. 4. Use current photos of the actual vehicle. 5. Describe condition and equipment accurately. 6. Check contact information and the route for buyer inquiries. 7. Assign responsibility for responding and updating the listing. 8. Check the platform's current listing rules. 9. Update price changes and remove sold vehicles promptly.

1. Record the vehicle or requirements the buyer asked about. 2. Summarize questions already answered and anything still outstanding. 3. Confirm the buyer's preferred contact channel and any contact restrictions. 4. Record the agreed date, time, time zone, and location. 5. Assign a named teammate and a backup. 6. Check vehicle availability before the visit. 7. Send confirmed details through the buyer's agreed channel. 8. Record the outcome: arrived, rescheduled, canceled, or no-show. 9. Stop scheduled follow-up when the buyer replies, books, or opts out, as appropriate.