Case Studies
Real results from real professionals
See how individual salespeople and dealerships are using Quantum Connect AI to sell more cars, respond faster, and grow their business. Explore our features.
Case Studies
Extra Deals/Month Avg
Avg Response Time
Lead Increase Avg
Individual Sales Professionals
Real salespeople. Real numbers. See how individual reps are using AI to outsell their competition. Learn about tools for sales pros.
Nathan Briggs
Sales Consultant · Phoenix, AZ
Situation
4-year veteran at a mid-size pre-owned lot selling 100+ unit inventory. Relied entirely on walk-in traffic and referrals. Had never sold a car from an online lead.
Challenge
Was spending over 3 hours every morning manually photographing, writing descriptions, and posting vehicles to Facebook Marketplace. By the time he finished posting, morning leads from overnight had gone cold. Competitors were responding to the same buyers in minutes.
Solution
Deployed Quantum Connect AI with automated inventory posting and AI-powered lead response across his personal Marketplace profile.
Results
11 → 18
Units/Month
3hrs → 0
Posting Time
8 seconds
Avg Response
$28K/mo
Additional Gross
“I used to come in at 6 AM just to get my listings up before the other reps. Now everything posts automatically overnight and the AI has already been talking to buyers before I even pour my coffee. I went from 11 cars to 18 in my second month.”
Cassandra Wynn
Sales Professional · Tampa, FL
Situation
Top-performing rep at a high-volume franchise store. Consistently hit 15 units but plateaued. Knew she was losing after-hours leads but had no solution that did not require hiring an assistant.
Challenge
Her store closes at 7 PM but 40% of Facebook Marketplace inquiries come between 7 PM and 8 AM. She was losing an estimated 6-8 qualified leads per week to competitors who responded faster during off-hours.
Solution
Activated AI lead response with after-hours coverage and automated appointment booking connected to her personal calendar.
Results
42 booked
Appointments (30 days)
31%
Close Rate
$14,200/mo
Additional Gross
+340%
Weekend Leads
“I knew I was leaving money on the table every night and weekend. The first Saturday after going live, I woke up to 3 confirmed appointments for that afternoon. One of them bought a $42,000 truck. That alone paid for six months of the service.”
Travis Okafor
Senior Sales Consultant · Dallas, TX
Situation
8-year veteran handling both floor traffic and digital leads at a large metro dealership. Manages a book of 200+ past customers while trying to work new internet leads simultaneously.
Challenge
Was receiving 40-60 Marketplace messages per week but only following up on about half of them. The other half went unanswered for hours or days, resulting in lost opportunities and frustrated buyers who had already moved on.
Solution
Implemented full AI conversation management with lead qualification and automated appointment scheduling synced to his DMS.
Results
23/month
AI-Booked Appts
15 → 22
Units/Month
2.5 hrs/day
Time Saved
52% → 100%
Response Rate
“I was drowning in messages. I would start replying to one lead, get pulled to the floor for a walk-in, and by the time I got back to my phone three leads had gone cold. Now every single message gets a real response in seconds. My pipeline has never been this full.”
Jordan Vega
Sales Consultant · Denver, CO
Situation
Second-year rep at a franchise store in a competitive metro market with 14 dealerships within 20 miles. Solid on the floor but struggled to convert online leads.
Challenge
His digital lead conversion rate sat at 6%, well below the team average of 11%. The root cause was response time. His average reply to a Marketplace inquiry was 4 hours and 12 minutes. By then, buyers had already heard from 2-3 other dealers.
Solution
Enabled AI-first response on all Marketplace inquiries with vehicle-specific answers using live inventory data, plus automated test drive scheduling.
Results
9 booked
Test Drives (Week 1)
4hrs → 8s
Response Time
6% → 18%
Close Rate
$11,500/mo
Added Commission
“I was skeptical, honestly. I thought customers would know it was AI and be turned off. Then Saturday morning I checked my phone and had 4 confirmed appointments before noon, all from overnight leads. One couple drove 45 minutes because the AI answered all their questions about the sedan they wanted.”
Craig Elliston
Sales Professional · Charlotte, NC
Situation
Brand new to car sales with zero book of business, zero referral network. Came from restaurant management. Started at a franchise store with 9 experienced reps who had years of customer relationships.
Challenge
While veteran reps relied on repeat and referral business, Craig had to build his pipeline from scratch. He was averaging 6 units per month in his first 90 days, barely enough to cover his draw. Management told him he needed to find a way to generate his own leads.
Solution
Set up Quantum Connect AI to post the full new and pre-owned inventory to his personal Marketplace profile with AI handling all initial conversations and qualifying buyers.
Results
5
Extra Deals (Month 1)
67 generated
Qualified Leads
$340K
Pipeline (60 days)
Outsold 3 by month 3
vs Veterans
“The experienced guys have been here for years and have their regulars. I had nobody. Quantum gave me an instant pipeline. By my third month I outsold three veterans who have been here over a decade. My GM could not believe it.”
Simone Decker
Sales Consultant · Portland, OR
Situation
Works at a family-owned dealership that closes Sundays and has limited Saturday hours. Her market has strong weekend buyer activity but minimal staff coverage.
Challenge
Every Monday morning she would find 15-20 unanswered Marketplace messages from the weekend. By Monday, most of those buyers had already visited other dealers or lost interest. She estimated losing 4-6 potential deals per month to weekend inactivity.
Solution
Deployed 24/7 AI coverage with weekend and holiday lead engagement, including automated appointment booking for the following business day.
Results
24/7 100%
Lead Coverage
78%
Weekend Show Rate
+4/month
Additional Units
0 → 8-12 leads
Monday Pipeline
“Monday mornings used to be depressing. I would scroll through all the messages I missed and know that half those people already bought somewhere else. Now I walk in Monday with a full schedule of confirmed appointments from people the AI talked to all weekend. Completely different feeling.”
Ryan Ostrowski
Sales Professional · Minneapolis, MN
Situation
Mid-career rep selling pre-owned at a large independent lot with 300+ units. Gets high inquiry volume but many are tire-kickers, lowballers, or people who disappear after the first message.
Challenge
Was spending 3+ hours per day responding to Marketplace messages, but 60-70% of conversations led nowhere. He could not tell which leads were serious until he had invested significant time, which pulled him away from floor customers who were ready to buy.
Solution
Activated AI conversation management with built-in lead qualification. The AI engages every lead, asks key qualifying questions, and flags serious buyers for immediate follow-up.
Results
89% of leads
Pre-Qualified
+60%
Serious Buyer Time
12% → 21%
Close Rate
+$800 avg
Gross Per Deal
“I used to treat every lead the same. I would spend 20 minutes texting back and forth with someone who was never going to buy. Now the AI handles the initial conversation and by the time a lead hits my phone, I already know they are qualified, what they want, and when they can come in. Every callback is productive.”
Marcus Henley
Sales Consultant · Atlanta, GA
Situation
Hustler who posts to Marketplace daily but uses a manual process. Photographs each vehicle with his phone, writes descriptions from scratch, and manages 50-60 active listings by hand.
Challenge
The manual posting process consumed his mornings and the quality was inconsistent. Some listings had poor photos or incomplete descriptions, and he had no way to keep pricing updated when the desk changed numbers. Outdated listings were generating frustrated inquiries about vehicles that had already sold.
Solution
Automated inventory posting pulling directly from the dealership DMS with real-time pricing, professional-quality descriptions, and automatic removal of sold units.
Results
200+/week
Auto-Posted
+34%
Listing Quality
+7/month
More Appointments
Zero
Sold-Vehicle Inquiries
“I was proud of my hustle but the truth is my listings were inconsistent. Some looked great, some were thrown together. Now every listing is clean, accurate, and goes up automatically. And when a car sells, it comes down immediately. No more embarrassing conversations about vehicles we sold two days ago.”
Kayla Fenton
Sales Professional · San Antonio, TX
Situation
Single mom who works a modified schedule at a franchise dealership, typically 10 AM to 5 PM five days a week. Her abbreviated hours mean she misses the evening and weekend surge of online buyer activity.
Challenge
She was leaving the building at 5 PM knowing that the busiest time for Marketplace inquiries was 6-10 PM. By the time she returned the next morning, those leads were ice cold. Her monthly numbers sat at 8-9 units, well below the full-time reps averaging 14.
Solution
Enabled full 24/7 AI lead engagement covering all hours she is off the floor, with appointment booking and lead qualification running around the clock.
Results
Full 24/7
Coverage
19 in Month 1
After-Hours Appts
$9,800/mo
Added Commission
9 → 14
Units/Month
“I leave at 5 and the AI takes over. It talks to buyers, answers their questions about specific vehicles, and books them to come see me the next day. I went from 9 cars to 14 without working a single extra hour. My kids do not even know anything changed except that mom is less stressed.”
Derek Holman
Internet Sales Consultant · Raleigh, NC
Situation
Dedicated internet sales rep who handles all digital leads for his store. Strong at generating appointments but frustrated by a 45% show rate that wasted half his scheduled time.
Challenge
Buyers would book appointments through the website or Marketplace and then ghost. No automated confirmation or reminder system existed. He would prepare for walk-ins who never showed, losing productive floor time.
Solution
Added AI-powered appointment confirmation and reminder sequences. The AI sends personalized confirmation messages after booking, a reminder 24 hours before, and a day-of check-in, with the ability to reschedule on the spot.
Results
45% → 71%
Show Rate
+6/month
Extra Deals
Cut 58%
No-Show Time
Up significantly
Customer Satisfaction
“The show rate improvement alone changed everything. I used to block out time for 10 appointments knowing only 4 or 5 would actually come. Now 7 out of 10 show up, and the ones who cannot make it reschedule through the AI instead of just disappearing. I am selling 6 more cars a month and my days are way more predictable.”
Dealership Results
From single-point stores to multi-location groups, dealerships are transforming their sales pipeline. See dealership solutions.
Ridgewood Auto Group
4 locations, 24 sales reps, Midwest
Background
Family-owned group operating four franchise and pre-owned locations across two cities. Annual volume around 3,200 units. Had invested in traditional digital advertising but had minimal Facebook Marketplace presence.
Challenge
Each location operated independently with no standardized digital lead process. Response times varied from 20 minutes at their best store to over 8 hours at their worst. The GM had no visibility into how many Marketplace leads were being generated or followed up on across locations. They estimated losing 30-40 deals per month to slow response.
Implementation
Rolled out Quantum Connect AI across all 4 locations with centralized manager dashboard, automated posting for each rep, and AI lead response with dealership-specific inventory data.
Results
+340%
Marketplace Leads
6hrs → 9s
Response Time
+47/month
Additional Units
All rep activity
Manager Dashboard
$188K/mo
Additional Gross
14x investment
ROI
“I could finally see what was happening across all four stores in real time. We discovered that one store was sitting on leads for 6 hours while another was responding in 20 minutes. Once we standardized everything through Quantum, all four stores started performing like our best store. 47 extra units in the first full month.”
— Regional GM
Clearview Motors
Single-point store, 8 reps, Southeast
Background
Independent used car dealership specializing in vehicles under $25,000. Moves 80-100 units per month. Small 2-person BDC team handling phone, web, and Marketplace leads. Owner-operated with tight margins.
Challenge
Their BDC team was overwhelmed, handling 200+ inbound inquiries per month across channels. Marketplace leads specifically were being triaged last because the BDC prioritized phone calls and website form submissions. Average Marketplace response time was over 4 hours. The owner had budgeted to hire 2 additional BDC agents at $48K each but was looking for a more cost-effective solution.
Implementation
Deployed AI response for all Facebook Marketplace leads, allowing the existing BDC team to focus on phone and web leads while the AI handled Marketplace volume 24/7.
Results
$96K/year
BDC Savings
30 → 140+/mo
Marketplace Leads
19% on AI leads
Close Rate
$3,200
Avg Deal Gross
Under 10s
Response Time
Reduced 40%
BDC Workload
“I was about to spend $96,000 a year on two new BDC hires and I still was not sure it would fix the problem. Quantum handles every Marketplace lead instantly and the quality of conversations is better than what most humans deliver. The math was obvious after the first month.”
— Owner
Briarfield Auto
Single franchise, 12 reps, Pacific Northwest
Background
Mid-size franchise dealership doing 140 new and 90 pre-owned per month. Strong service department but sales floor had a turnover problem. Average rep tenure was 11 months. New hires were taking 90+ days to become productive.
Challenge
High turnover meant they were constantly training new salespeople who took 3 months to ramp up. During that ramp period, new hires averaged just 5-6 units per month compared to veterans at 14-16. The training process was informal, relying on shadowing and tribal knowledge. No standardized talk tracks or objection-handling scripts existed.
Implementation
Deployed Quantum Connect AI's training system with AI coaching, role-play scenarios, and standardized scripts alongside the sales automation for lead generation and response.
Results
90 → 21 days
Training Ramp
Matches vets in 6 wks
New Hire Close Rate
Down 40%
Turnover
Available 24/7
AI Coaching
5 → 10/month
New Hire Units
$34K/year
Training Savings
“We used to lose new hires because they could not make money fast enough in their first 90 days. Now they are productive in 3 weeks because the AI generates leads for them from day one and the training system gets them up to speed on scripts and objection handling immediately. Turnover dropped 40% because people are actually earning.”
— Sales Director
Summit Motors
Single franchise, 6 reps, Mountain West
Background
Small-town franchise dealership in a market with limited population. Relied heavily on paid digital advertising ($8,500/month across Google and Facebook ads) to drive traffic. Cost per lead had been climbing steadily for 18 months.
Challenge
Their cost per lead had risen from $28 to $45 over 18 months while lead quality declined. Facebook ad leads required extensive follow-up and had a close rate under 8%. The marketing budget was consuming profit margins. They needed a channel that generated high-intent leads at a lower cost.
Implementation
Shifted Marketplace strategy from occasional manual posts to fully automated inventory posting with AI-powered lead engagement for all 6 reps.
Results
$4,200/month
Ad Spend Saved
+370%
Organic Leads
$45 → $8
Cost Per Lead
+12/month
Additional Units
16%
Marketplace Close Rate
$50,400
Annual Savings
“We were spending $8,500 a month on ads and getting diminishing returns. After launching Quantum, we cut our ad budget nearly in half and generated more leads than we ever had from paid. The leads are better too because they are people actively looking at specific vehicles, not just clicking an ad. Our cost per lead went from $45 to $8.”
— General Manager
Driscoll Auto Mall
Multi-franchise, 3 locations, 18 reps, Southwest
Background
Family-owned multi-franchise group with three branded locations plus a standalone pre-owned center. 18 salespeople across locations. Each rep had been posting their own Marketplace listings independently with no oversight.
Challenge
Reps were posting inconsistently. Some listed vehicles at incorrect prices, some used poor-quality photos, and some forgot to remove sold vehicles. The result was customer complaints about pricing discrepancies, wasted time on inquiries about sold units, and brand damage from low-quality listings. Management had no way to enforce standards across 18 individual Marketplace profiles.
Implementation
Centralized all inventory posting through Quantum Connect AI with pricing pulled directly from DMS, professional auto-generated descriptions, and automatic delisting of sold vehicles. Manager dashboard providing oversight of all 18 reps.
Results
200+ auto-posted
Vehicles Per Rep
99.7%
Pricing Accuracy
Zero
Sold-Vehicle Complaints
+28/month
Additional Units
Down 85%
Complaint Calls
All listings
Brand Consistency
“We had 18 reps posting whatever they wanted however they wanted. One guy had a truck listed at $32,000 when the desk price was $36,000. Another had sold vehicles still showing for weeks. It was a mess that made us look unprofessional. Now every listing is accurate, branded, and managed centrally. We added 28 units per month and eliminated the pricing headaches entirely.”
— Dealer Principal
Real Results
Trusted by automotive professionals
Hear from salespeople and dealerships using Quantum Connect AI every day.
“I went from 11 units a month to consistently hitting 18. The AI handles every Marketplace lead while I focus on customers in front of me.”
Nathan Briggs
Sales Consultant · Phoenix, AZ
“We deployed across our 6-rep team and saw a 280% increase in Marketplace leads within 45 days. The manager dashboard alone is worth the investment.”
Lauren Castillo
General Manager · Ridgewood Auto Group
“Response time went from 4 hours to under 10 seconds. We stopped losing leads to competitors who replied first.”
Derek Holman
Internet Sales Director · Clearview Motors
“I used to spend 2 hours every morning posting inventory. Now it runs automatically and my listings actually look better than when I did them by hand.”
Cassandra Wynn
Sales Professional · Tampa, FL
“The AI booked 23 appointments for me last month while I was on the floor selling. That is revenue I would have completely missed.”
Travis Okafor
Senior Sales Consultant · Dallas, TX
“Our new hires are ramping up in 3 weeks instead of 3 months. The training system gives them real scripts and real scenarios from day one.”
Michelle Hwan-Park
Sales Director · Briarfield Auto
“I was skeptical about AI handling my leads. After the first week, it booked 9 test drives without me touching my phone. I am a believer now.”
Jordan Vega
Sales Consultant · Denver, CO
“We cut our cost per lead by 60% and doubled our Marketplace appointment volume. The ROI was clear in the first billing cycle.”
Allen Driscoll
Dealer Principal · Driscoll Auto Mall
“Weekend leads used to go cold by Monday morning. Now every inquiry gets a real response in seconds, even at 2 AM on a Sunday.”
Simone Decker
BDC Manager · Lakeshore Motors
“I closed 5 extra deals my first month. The system qualified the leads before I even called them back. They were ready to buy.”
Craig Elliston
Sales Professional · Charlotte, NC
“Managing 200+ listings across multiple reps was a nightmare. Now it is fully automated and every vehicle stays posted and updated.”
Patricia Langford
Operations Manager · Tri-County Auto
“The conversation quality blew me away. Customers have told me they did not realize it was AI until I mentioned it.”
Ryan Ostrowski
Sales Consultant · Minneapolis, MN
“We went from 30 Marketplace leads a month to over 140. Same inventory, same market. The only change was adding Quantum.”
Dana Whitfield
General Manager · Summit Motors
“I work the floor all day and the AI works my Marketplace all day. It is like having a partner who never takes a day off.”
Marcus Henley
Sales Professional · Atlanta, GA
“Our close rate on Marketplace leads jumped from 8% to 19% once the AI started qualifying buyers before they walked in.”
Karen Nolasco
Sales Manager · Greenfield Auto
“I went from 11 units a month to consistently hitting 18. The AI handles every Marketplace lead while I focus on customers in front of me.”
Nathan Briggs
Sales Consultant · Phoenix, AZ
“We deployed across our 6-rep team and saw a 280% increase in Marketplace leads within 45 days. The manager dashboard alone is worth the investment.”
Lauren Castillo
General Manager · Ridgewood Auto Group
“Response time went from 4 hours to under 10 seconds. We stopped losing leads to competitors who replied first.”
Derek Holman
Internet Sales Director · Clearview Motors
“I used to spend 2 hours every morning posting inventory. Now it runs automatically and my listings actually look better than when I did them by hand.”
Cassandra Wynn
Sales Professional · Tampa, FL
“The AI booked 23 appointments for me last month while I was on the floor selling. That is revenue I would have completely missed.”
Travis Okafor
Senior Sales Consultant · Dallas, TX
“Our new hires are ramping up in 3 weeks instead of 3 months. The training system gives them real scripts and real scenarios from day one.”
Michelle Hwan-Park
Sales Director · Briarfield Auto
“I was skeptical about AI handling my leads. After the first week, it booked 9 test drives without me touching my phone. I am a believer now.”
Jordan Vega
Sales Consultant · Denver, CO
“We cut our cost per lead by 60% and doubled our Marketplace appointment volume. The ROI was clear in the first billing cycle.”
Allen Driscoll
Dealer Principal · Driscoll Auto Mall
“Weekend leads used to go cold by Monday morning. Now every inquiry gets a real response in seconds, even at 2 AM on a Sunday.”
Simone Decker
BDC Manager · Lakeshore Motors
“I closed 5 extra deals my first month. The system qualified the leads before I even called them back. They were ready to buy.”
Craig Elliston
Sales Professional · Charlotte, NC
“Managing 200+ listings across multiple reps was a nightmare. Now it is fully automated and every vehicle stays posted and updated.”
Patricia Langford
Operations Manager · Tri-County Auto
“The conversation quality blew me away. Customers have told me they did not realize it was AI until I mentioned it.”
Ryan Ostrowski
Sales Consultant · Minneapolis, MN
“We went from 30 Marketplace leads a month to over 140. Same inventory, same market. The only change was adding Quantum.”
Dana Whitfield
General Manager · Summit Motors
“I work the floor all day and the AI works my Marketplace all day. It is like having a partner who never takes a day off.”
Marcus Henley
Sales Professional · Atlanta, GA
“Our close rate on Marketplace leads jumped from 8% to 19% once the AI started qualifying buyers before they walked in.”
Karen Nolasco
Sales Manager · Greenfield Auto
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